How to Get Mobility Aids in Germany: Guide for Ukrainian Refugees

By Dev Loper
Getting mobility aids in Germany can be an important step for Ukrainian refugees who need extra support with movement. This guide gives you clear instructions on how to start the process, what documents you need, and what to expect.
Key Takeaways
Temporary protection status (§ 24 AufenthG) is required to access social support including mobility aids.
Registration with local authorities (Anmeldung) and having your Anmeldebescheinigung is essential.
The Bürgergeld system offers financial help, including allowances for housing and special needs, though processing can take 4–6 weeks.
Gather important documents like your passport, protection certificate, housing proof, and any medical certificates beforehand.
Participate in integration courses and provide monthly employment updates to maintain your benefits.

Eligibility and Legal Status for Ukrainian Refugees
Your key eligibility is receiving temporary protection under § 24 AufenthG. This status allows you to apply for social benefits and work in Germany immediately.
You must register your address with local authorities (Anmeldung) and get the Anmeldebescheinigung. Adults can apply on their own, minors need a guardian’s help. Special provisions help families with children and pregnant women get support faster.
Documents and Preparation for Your Jobcenter Visit
For your first Jobcenter visit, bring your passport, temporary protection certificate, and Anmeldebescheinigung. You will also need a German bank account with an IBAN for payments, though alternatives exist if needed.
Include your housing documents like rental or accommodation agreements and medical certificates if applicable, such as for pregnancy or disability. Official translations of foreign documents are required.

Bürgergeld Application Process and Benefits
Schedule an appointment at your local Jobcenter to submit your application (Antrag) along with your documents. The Bürgergeld rate is €502 for single adults in 2024, with additional payments for housing, heating, and special needs such as mobility aids.
Processing usually takes 4–6 weeks, but interim payments can be arranged. If denied or if payments seem insufficient, you can file a Widerspruch (appeal).
Ongoing Responsibilities and Integration Support
Continue sending monthly updates on your employment search and income. You must also participate in Integrationskurs (German language and orientation courses) to maintain your benefits.
You will receive help with health insurance registration and in applying for child benefits (Kindergeld) and education support like BAföG. These steps help you move from temporary protection toward permanent residency and employment.
For deeper information, visit our full guide on How to Get Mobility Aids in Germany and its follow-up article.
Sources
Reference to German Residence Act (Aufenthaltsgesetz) § 24 provisions
Current Bürgergeld rates as per 2024 German social code regulations
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