Getting mobility aids in Germany as a Ukrainian refugee involves several important steps tied to your legal status and benefit applications. This guide will walk you through the process clearly, focusing on eligibility, necessary documents, the application process, and ongoing obligations.
Eligibility Requirements and Legal Status for Ukrainian Refugees
To qualify for mobility aids in Germany, you must have Ukraine-related temporary protection status under § 24 Aufenthaltsgesetz. This status allows access to social benefits, including mobility support, similar to German citizens. You also need to register with local authorities (Anmeldung) and obtain a refugee registration certificate (Anmeldebescheinigung or Fiktionsbescheinigung).
Applications should be submitted within designated timelines after your arrival. Adults over 18 can apply on their own, while minors need an application through a guardian. Your work authorization affects the types of benefits you can receive, and there are special provisions if you have children or are pregnant.

Documents and Preparation for Your First Jobcenter Visit
Before your visit to the Jobcenter, gather essential documents to make the process smoother. You’ll need your passport, temporary protection certificate (Aufenthaltserlaubnis), and registration confirmation (Anmeldebescheinigung). A German IBAN bank account is necessary for receiving benefit payments, but if you don’t have one yet, alternative arrangements can sometimes be made.
Bring housing documents like your rental agreement or proof of temporary accommodation. If applicable, include medical documents such as pregnancy or disability certificates. Official translations may be required for any foreign documents. If you’re seeking work-related benefits, bring previous employment records and qualifications. Family documents like marriage and birth certificates are also important.

Bürgergeld Application Process and Benefit Amounts
Starting your Bürgergeld application at the Jobcenter involves scheduling an initial appointment and submitting your documents. The 2024 standard rate is €502 monthly for single adults, €451 for partners, plus child allowances varying by age. Additional support covers housing and heating costs, along with one-time payments for essential furniture and equipment in new homes.
Special allowances exist for dietary needs or disability-related expenses. Expect a processing time of about 4–6 weeks for first-time decisions, but interim payments can be provided to help during the wait. If denied or given insufficient benefits, you have the right to appeal through a Widerspruch process.

Ongoing Obligations and Integration Support Services
Once receiving benefits, you’re expected to provide monthly updates about your job search and any income changes. Participating in an integration course, including German language and orientation classes, is usually required. These courses support faster employment and reduce long-term benefit dependency.
You’ll have agreements with the Jobcenter about job application quotas and involvement in employment services. Health insurance coverage is mandatory and is typically set up via the Jobcenter. Coordination with child benefits like Kindergeld and access to educational support such as BAföG for students or vocational training subsidies are available.
Looking ahead, the goal for many is progressing from temporary protection to permanent residency and stable employment in Germany.

For further details, you can read more on mobility aids in Germany for Ukrainian refugees and their support systems.